7th January 2015

061-Alex-Durand-CEO-SaxonAirNorwich-based SaxonAir is the latest aviation provider to discover how Centrik, the cloud-based management system from Total AOC, has enhanced its operations.

SaxonAir, which provides a diverse range of aviation services ranging from fixed-wing and helicopter charter flights to FBO support and aircraft sales, has deployed Centrik to successfully transition an array of diverse systems such as safety management, compliance monitoring and intranet all into one central location.

As a result of the changes, SaxonAir is improving the efficiency of its business management, consolidating the wide ranging activities of the company.

Alex Durand, CEO, SaxonAir, says: “We already had management systems in place but wanted to have something that was truly ‘best practice’ to help the business grow. We looked into Centrik after being encouraged by a major industry influencer, and since its introduction it has really helped us to manage more effectively and allow concentration on growth.”

All staff log in to Centrik at the start of each day, allowing instant sharing of information across the business, allocations of tasks and updates to management on the status of employees and operations alike.

The impact has been positive across the business. Durand says: “We use Centrik for both air charter and aircraft handling operations, and although these are very different activities, it has worked very well across the board with customer audits having also provided very positive feedback.”


Notes to editor:

Total AOC:

Total AOC is a team of aviation experts who offer a full support service to private and commercial operators. Their services include setting up an AOC, writing manuals, providing training and acting as post holders.

Total AOC’s innovative cloud-based software, Centrik, allows clients to enjoy truly paperless AOC management and helps ensure regulatory compliance.


  1. SaxonAir operates on its own Civil Aviation Authority Air Operators Certificate (AOC), approval number GB2327 for the fixed wing operation and GB2425 for rotary.
  2. SaxonAir was established in April 2007 and was sold to Klyne Aviation in 2009, becoming part of the business portfolio under ownership of East Anglian business entrepreneur Roger Klyne. Under the Klyne Aviation Group ownership it has continued to develop the business significantly and expand the modern and varied aircraft fleet. The wide variety of aircraft available enables SaxonAir to provide their clients with a perfectly tailored private air travel service – a one-stop solution specifically designed to fulfil their individual needs.
  3. In 2010, SaxonAir was awarded a 10 year contract as the preferred handling agent for Norwich International Airport. The handling and flight support team at SaxonAir has since more than doubled to cope with the increased operational demand.
  4. In May 2011, SaxonAir moved into its multimillion pound purpose built Business Aviation Centre (BAC) headquarters at Norwich International Airport. It comprises a three-storey administration and passenger handling facility located between two large hangars. This first class new development was designed specifically to meet the needs of both private & business aviation industry and the offshore energy sector.
  5. In July 2012, SaxonAir was awarded a flight support contract with offshore helicopter operator Dancopter providing logistics support and handling which runs alongside existing contracts with operator NHV Helicopters and offshore provider Shell.
  6. SaxonAir also provides support services to private aircraft owners and other airline operators in continuing airworthiness management and line support maintenance.
  7. SaxonAir Charter Ltd operates in excess of 3,000 hours flying per annum of air charter throughout Europe, Russia, the Middle East and Africa. 
  8. SaxonAir Flight Support Ltd now handles over 10,000 movements, 55,000 passengers and 700 tonnes of freight per annum.
  9. In 2014 SaxonAir became the exclusive sales agent for Nextant Aerospace products in the UK, Ireland and Channel Islands.
  10. Its continuing success makes SaxonAir one of the fastest growing business aviation companies in the UK and a significant provider of aircraft services within the private air charter industry.


For further press information please email James Boley or Mike Keeler at Garnett Keeler or call 020 8647 4467.

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